FAQ

What kind of reports will I get?

We send regular weekly & monthly reports as well as quarterly & yearly reports for those interested.



We firmly believe in our clients’ right to truly know how their advertising budget is being spent which is why we put a lot of effort into reporting & transparency.

What does communication with our team look like?

Besides reports and monthly calls where we discuss the results & plan the next steps together, you can also reach our team via Slack/email for day-to-day communication.

How does the onboarding work?

The onboarding is quick & smooth! Once the contract is signed, we need you to jump on a call with our team, share the necessary information & we’re good to go.

How fast can you take over my account(s)?

We can usually start optimizing ad account(s) in the next couple of days, with new campaigns to follow in the next week or two, after the initial research is done and the new ad copy & creative are approved.


If we prepared the Strategic Account Plan before, this would speed things up.

Does your service include copywriting, image & video ads?

Of course – running ads without control over the ad copy or creative is not a good idea.

This is why we have a team of experienced designers, video editors & copywriters who specialize in crafting ads that convert. We will do all the work, but you have the final say.

What’s the lowest ad spend I need?

If you’re going to be optimizing for sales or leads – the most expensive advertising objective – and you expect to see a tangible impact on your business, we don’t advise running ads unless you have at least $3,000 to invest per month, for at least 3 months.
 
Ideally, if you can start with $5,000-10,000 total/month for 2 platforms (Meta and Google, for example), you will see the impact faster.

What types of clients do you work with?

We mainly work with e-commerce brands and lead generation businesses, but we’ve done it all.

We worked with various SaaS businesses in the past, and have plenty of experience with running ads for franchise businesses.

Why choose an agency over freelancers?

Freelancers will never have as many resources available as agencies. Superior IP, years of collective experience, refined processes & sectors that seamlessly work together are what make the agency the right choice for businesses looking to grow.


There are some incredible freelancers out there but picking the right one can be a challenge. It’s a safer bet to go with a reputable agency, but we highly recommend asking for references.

What if I already have an in-house team?

No problem! We love working with people who are already up to speed in your business. 



Our systems can plug right into your existing team and amplify it.

Why is my business bleeding money?

That’s a tough one as there are numerous factors at play here. Luckily, all it takes is a good audit to figure it out!

Request your Strategic Account Plan here:

Why is Conversion Rate Optimization (CRO) important for ad performance?

Post-click experience is equally as important (if not more) as your ads. Without a solid website & highly converting landers, even if your ads work, you’re still losing a portion of the revenue.


That’s why we offer website development & CRO along with paid marketing services.

When will I see results from paid advertising?

If you have high-quality data & history in your ad account(s), it may be just a matter of days!

If you’re just starting or your account didn’t have much ad spend for a while, it may take anywhere between a couple of weeks to several months to see the results.

What kind of experience does your agency have? 
Are there any case studies available?

Over the last 8+ years, our agency has profitably spent over $88 MILLION across hundreds of ad accounts, so we know what we’re doing. 

Take a look at some of our case studies here:

What does the billing look like?

Once the contract is signed, we create a subscription that renews every month on the date it was created. Our fees are in USD.

What if I want to cancel the service?

No problem, our service can be canceled with a 30-day notice. During these 30 days, our clients always get the same high level of service they normally do.

Do you cover ad spend or do I have to pay?

The ad spend is not included in our fee, the clients are responsible for covering the ad spend.

Still Have Questions?

No problem.

Schedule an intro call today to find out how Digital Rocket can help scale your business.

  • Company

    ROASROCKET MARKETING LLP

  • Address:

    422 Richards St Suite 170, Vancouver British Columbia, V6B 2Z4

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